Honest Achieve 97% Conversion with VIDA Verify and Authentication
Case Study
By integrating VIDA’s Liveness Detection and Authentication, Honest scaled its digital onboarding, prevented fraud, and maintained compliance.
Honest Achieve 97% Conversion with VIDA Verify and Authentication
Case Study
By integrating VIDA’s Liveness Detection and Authentication, Honest scaled its digital onboarding, prevented fraud, and maintained compliance.
The Result
With VIDA’s advanced identity verification, Honest achieved:
~300K Customers Onboarded Monthly
A scalable, high-trust onboarding system supporting rapid expansion.
98.61% Conversion Rate
Frictionless verification enabled users to complete onboarding smoothly.
0% False Acceptance Rate (FAR)
Only legitimate users were approved, preventing unauthorized access.
Faster Approvals
Most applications were processed within a day, aligning with Honest’s commitment to speed and security.
The Challenge
Honest had a bold vision: To reshape digital credit in Indonesia with the country’s first numberless credit card, offering both security and convenience. But turning this vision into reality wasn’t without its challenges.
As demand for digital credit surged, Honest needed a way to verify thousands of applications every day, quickly and securely. Fraudsters were becoming more sophisticated, using deepfake technology and synthetic identities to manipulate the system. At the same time, regulatory requirements from OJK demanded strict identity verification and fraud prevention measures, adding another layer of complexity.
How could Honest approve real customers instantly while keeping fraudsters out? To make this possible, they needed a solution that provided both speed and security without frustrating users in the process.
The Solution
Honest partnered with VIDA, integrating Liveness Detection and Authentication into its onboarding and transaction verification processes.
Liveness Detection verifies that users are physically present, blocking deepfake and presentation attacks in real time without disrupting the customer experience.
Authentication secures every transaction, verifying each cardholder before approval and adapting fraud defenses against emerging threats.
This partnership also enabled continuous fraud intelligence sharing between Honest and VIDA, strengthening AI-powered security against various attack methods.
"The collaboration with VIDA began at the starting of the company. We have incorporated VIDA's services into our onboarding journey, making them a fundamental part of the first milestone in converting customers into users."
Dharu Estiningrum President Director of Honest
Your One-Stop Solution for Customer Onboarding
With global top-ranked Face Recognition technology and legal identity database, enhance your customer experience with instant and secure identity verification.
Face Biometric Verification
We implement robust biometric technology to enable a more seamless identity verification.
Liveness Detection
We apply global top-ranked liveness detection to prevent identity fraud and theft.
Document ID verification
We use OCR to extract customer information from an ID card, to support fully automated identity verification.
Demographic Check
We compare demographic data directly with the authoritative source to get the valid data record.
Multiplatform Integration
Our product solutions can easily be tailored to your business needs with SDK, API, Web app, and iframe integration.
