Jakarta, 15 September 2023 – Amid significant challenges in the digital era faced by Indonesia’s finance industry, eendigo has formed an exclusive partnership with VIDA to provide secure financing services solutions through the use of digital identities on Friday (15/9). This collaboration represents a big step towards digital transformation in the finance industry.
Stephanie Santosa, Senior Vice President of eendigo, said, “We are thrilled to announce our partnership with VIDA. This is a key step in assisting the finance companies in entering the digital era in Indonesia. We are committed to utilizing the most recent technology and providing the best services to customers so that the finance industry in the country can meet the digital changes."
Under the digital products and services line of business launched by PT Adicipta Inovasi Teknologi (AdIns), an independent core system solutions provider for finance companies with over 20 years of experience, eendigo plays a key role as a primary digital transformation enabler, specifically designed to assist the digitalization and digital onboarding processes in the Indonesian finance industry.
"With a focus on the finance industry, eendigo has played a significant role in the development of technology in the multifinance sector in general. The collaboration with VIDA will boost our eSignHub service to improve the customer experience by providing a faster, more convenient, and more secure loan application process," said John Son Kwok, eendigo Director.
VIDA, which provides identity verification services based on electronic certificates and digital signatures, supports eendigo's eSignHub service. This aims to help finance companies improve efficiency and automate customer acquisition processes. As an electronic certification provider (PSrE) recognized by Indonesia’s Ministry of Communication and Information Technology, VIDA verifies a signatory's identity using a multi-factor authentication procedure, including biometric verification and digital certificates.
"VIDA's technology ensures the security of each user's personal data. We are committed to developing more innovative products and services to meet the needs of the finance industry and other sectors, and we will continue to partner with more institutions in promoting the use of digital identities and digital signatures in Indonesia,” Adrian Anwar, Managing Director of VIDA, explained.
Dozens of digital technology firms from various industries have used the VIDA solution. VIDA executes over 1.8 million biometric verification and liveness detection processes every day at up to 10 transactions per second. The collaboration between eendigo and VIDA in digital signature services is to accelerate the loan application process in finance companies, thus strengthening and advancing digital transformation in the finance industry.