HR Support: Skills, Salary, and Career Path to Grow

An HR Support is a crucial position within the Human Resources (HR) division. Their main responsibilities revolve around ensuring smooth employee administration processes within the company.

The role of HR Support is vital for keeping all HR activities well-organized and compliant with procedures, from managing employee data and work contracts to supporting recruitment processes.

If you’re interested in building a career in HR, let’s explore the responsibilities, salary potential, and tips to stand out as a competent HR Support professional.

HR Support Responsibilities

Although the title includes “support,” the role carries significant responsibilities:

1. Managing Employee Data
   Recording, updating, and storing employee information in the company’s HR database, including biodata, work history, attendance, and performance. Organized data ensures efficient payroll, performance evaluation, and contract renewals.

2. Document Preparation and Archiving
   Ensuring that all HR-related documents—employment contracts, warning letters, promotion/mutation letters, and termination paperwork—are properly stored and accessible.

3. Supporting Recruitment
   Assisting in screening resumes, scheduling interviews, and communicating with candidates. They also help organize recruitment documents such as application forms and test results.

4. Onboarding Administration
   Preparing documents and tools for new hires: ID cards, system logins, corporate email, and employee handbooks.

5. Attendance and Leave Management
   Monitoring and recording attendance, annual leave, sick leave, and other absences, which serve as the basis for payroll and performance evaluations.

6. Payroll Support
   Collecting and verifying payroll data such as overtime, salary deductions, allowances, and bonuses before submitting to finance/payroll officers.

7. Insurance and BPJS Administration
   Registering employees for BPJS Health and BPJS Employment programs, updating records, and assisting with claims.

8. Organizing Employee Training
   Coordinating internal and external training sessions, including scheduling, booking venues, preparing attendance lists, and documentation.

9. HR Correspondence
   Managing incoming and outgoing HR-related letters, such as contracts, training invitations, or transfer notices, while keeping administrative logs.

10. Regulatory Compliance
    Ensuring all HR activities comply with labor laws, company policies, and internal regulations—covering work hours, contract terms, and employee rights.

Career Path and Salary of HR Support

The HR Support role can evolve into more senior HR positions:

• HR Support / HR Staff: Entry-level position handling administrative tasks.

• HR Officer / HR Specialist: Focuses on specific areas like recruitment or training.

• HR Supervisor: Manages a small team and oversees processes.

• HR Manager: Leads all HR functions in the company.

• HR Director / Head of HR: Defines strategic HR policies and company-wide workforce direction.

Salary Range of HR

HR salaries vary depending on location, company size, and experience:

• Entry-level HR Support/Staff: IDR 4–6 million/month.

• Mid-level HR: IDR 6–10 million/month.

• Senior/HR Specialists: above IDR 10 million/month.

Tips to Advance as an HR Support

To grow in your HR career, you need to demonstrate outstanding performance and add value to the company. Here are 5 practical tips:

1. Master HR Systems and Tools
   Learn HRIS, digital attendance apps, and payroll systems. The more proficient you are, the more efficient your work—and the higher your chances of taking on strategic responsibilities.

2. Build Effective Communication Skills
   As the bridge between management and employees, you must convey information clearly and promptly. Strong communication skills build professionalism and trust.

3. Be Employee-Centric
   Go beyond paperwork. Show empathy and proactively assist employees with administrative issues—like fixing BPJS records or processing leave requests. Responsiveness boosts your credibility.

4. Develop Data Analysis Skills
   Don’t just input data—learn to analyze trends like absenteeism, turnover, and training effectiveness. Data-driven insights make you a valuable contributor to HR strategy.

5. Adopt Digital Workflows
   Transition to digital HR management. For example, use VIDA Sign for legally recognized digital signatures on HR documents under Indonesia’s Electronic Information and Transactions Law (UU ITE).  

   For archiving, use Magic Scan to digitize physical documents into secure, accessible files. This ensures HR records remain organized and easy to retrieve anytime. Learn about Magic Scan by VIDA here.

An HR Support may start as an entry-level position, but with continuous learning and skill development, it can serve as a strong foundation for a career in Human Resources.

By mastering technology, communication, and data analysis—and leveraging tools like VIDA’s digital signature and Magic Scan, you can grow from an HR Support role into a trusted HR professional ready for greater responsibilities.