Ryt Bank's Transformation with VIDA Identity Stack Solution
Case Study
How Ryt Bank secured high-risk transactions without slowing down its customers
The Result
stronger security, smoother for customers
1.6M
presentation and injection attacks blocked, including screen replays, printed photos and injected video feeds
99.99%
face match accuracy
<100ms
Phone Token registration for most customers
Zero
OTPs. Every high-risk transaction is tied to the customer's own enrolled phone
The Challenge
Ryt Bank is a digital bank in Malaysia with no branches. Every customer interaction happens on a phone, so the bank has to be sure the person behind each high-risk transaction is the real account holder.
Digital banks face growing threats from deepfakes, screen replays, printed photos and account takeover. Stopping these attacks usually adds friction. Extra steps and false rejections make genuine customers abandon the process. Ryt Bank needed a gate for high-risk transactions that was strong against fraud, fast, and easy for real users, and that could keep up as volumes grew.
The Solution
- Liveness Detection
- Verifies that a user is physically present, blocking deepfake and presentation attacks.
- Runs in real time, without disrupting the customer journey.
- Face Match
- Compares the live selfie against the customer’s reference photo to confirm the right person is transacting.
- Authentication
- Ties every authentication to the customer’s own registered device, adding a trusted second layer of protection that works seamlessly in the background.
- Continuous Collaboration for Stronger Security
- Built to improve, month after month: Joint monthly reviews turn real-world results into better customer experiences, from smarter capture guidance to low-light support and purpose-built AML matching.
- Intelligence that stays ahead of attackers: Fraud insights from production continuously train VIDA’s AI, hardening defenses against deepfakes, presentation attacks and identity fraud.
Your One-Stop Solution for Customer Onboarding
With global top-ranked Face Recognition technology and legal identity database, enhance your customer experience with instant and secure identity verification.
Face Biometric Verification
We implement robust biometric technology to enable a more seamless identity verification.
Liveness Detection
We apply global top-ranked liveness detection to prevent identity fraud and theft.
Document ID verification
We use OCR to extract customer information from an ID card, to support fully automated identity verification.
Demographic Check
We compare demographic data directly with the authoritative source to get the valid data record.
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