Compliance with OJK's eKYC Process Requirements

The Indonesian Financial Services Authority (OJK) established the eKYC (Electronic Know Your Customer) process as a compliance requirement to ensure that financial institutions can efficiently and accurately verify their customers' identities. The Know Your Customer (KYC) regulations seek to prevent money laundering, terrorism financing, and other illegal activities in the financial sector.


Businesses must comply with eKYC regulations to avoid potential legal and financial consequences, including license revocation, suspension, legal action, and monetary losses. In addition, non-compliance can harm a company's reputation and consumer confidence, both of which are difficult to reclaim once lost. Therefore, financial institutions and fintech players must take the necessary measures to ensure compliance.


The OJK has established eKYC implementation guidelines for financial institutions and fintech companies, addressing various aspects of the eKYC procedure, such as customer identification, verification, authentication, data privacy, and security. To comply with these guidelines, businesses must comprehensively understand the eKYC procedure and its associated regulatory requirements.


VIDA stands out as a comprehensive digital identity journey provider that provides services, including identity verification, digital signatures, and user authentication, to address these challenges and assist businesses in complying with these regulations. Clients can streamline the e-KYC procedure by leveraging VIDA's exhaustive suite of solutions.


VIDA is a reputable, rooted PSrE (Penyedia Sertifikat Elektronic) registered with the OJK that has met the regulatory requirements established by the OJK to operate as a digital identity provider and identity verification provider. We understand the complexities and challenges of the eKYC process and leverage our expertise and cutting-edge technology so clients can be confident that VIDA's eKYC processes comply with regulatory requirements and provide a seamless customer experience.

  • Enhanced customer experience.
  • Faster onboarding.
  • Reduction in fraud.
  • Compliance with OJK regulations.

VIDA's digital identity solutions provide a seamless and secure eKYC process using advanced facial recognition and biometric authentication technologies.

In Indonesia, there are additional purveyors of eKYC solutions besides VIDA. However, businesses must evaluate their options thoroughly to ensure they select a provider that complies with OJK regulations and offers the required features and functionalities to satisfy their specific requirements.


EKYC compliance is essential for Indonesian financial institutions and fintech actors, as non-compliance can have severe legal and financial repercussions and harm a company's reputation and consumer trust. By partnering with a reputable digital identity provider, such as VIDA, businesses can ensure that their eKYC processes comply with regulatory requirements and provide consumers with a seamless experience.


identity verification ekyc digital identity OJK


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