Toko Crypto Streamlines Onboarding Process with 99% API Verification Success Rate
Case Study
By integrating VIDA's digital identity solution, Toko Crypto has transformed its verification process, achieving a remarkable boost in acceptance rates and delivering a seamless onboarding experience for users.
The Result
VIDA's solution delivered game-changing results for Toko Crypto, achieving an astounding API success rate of over 99% and a 25% overall improvement in acceptance rates, powered by the full suite of OCR, Liveness, and Verification technologies. This remarkable leap included a 10% increase in acceptance rates driven by the advanced OCR feature alone. With an API success rate of over 99%, Tokocrypto now offers its users a smoother, more reliable onboarding experience, significantly boosting customer confidence and satisfaction.
With VIDA's robust verification process has not only enhanced transaction security but also solidified Toko Crypto's position as a trusted leader in the digital asset trading industry.
The implementation of VIDA's revolutionary verification solution has propelled Toko Crypto's user onboarding process to new heights. This case study highlights how cutting-edge technology can drive significant acceptance rate improvements, bolster security, and deliver an exceptional user experience in the fast-paced world of digital trading.
>99%
Success rate in API transactions
25%
Improvement in acceptance rate
+10%
OCR Acceptance rate
XX
API success rates
The Challenge
Tokocrypto was committed to providing an optimal digital experience for its users. To achieve this, they needed a solution that would not only expedite the onboarding process but also ensure the highest levels of security and user confidence. VIDA's digital identity solution, featuring OCR, Liveness, and Verification, emerged as the ideal partner, transforming the onboarding journey and setting a new standard in the digital asset trading sector.
VIDA's solution enabled Tokocrypto to offer a swift onboarding process without compromising on security, ensuring their customers' data and transactions were always protected. This enhancement in user experience and operational efficiency is a testament to the power of VIDA's cutting-edge technology.
The Solution
As a licensed Certificate Authority (CA), VIDA has established a powerful infrastructure and expertise in biometric validation against authoritative databases. VIDA's solution offered a verification process that is both swift and highly secure.
VIDA provided a comprehensive solution that perfectly balanced speed and security, facilitating a smooth and seamless user onboarding experience. The OCR, Liveness, and Verification stack was an ideal match for Tokocrypto, enabling the company to deliver quick, secure, and user-focused digital asset trading services. By integrating VIDA's state-of-the-art digital identity solution, Tokocrypto has significantly elevated its onboarding process and enhanced overall customer satisfaction.
Your One-Stop Solution for Customer Onboarding
With global top-ranked Face Recognition technology and legal identity database, enhance your customer experience with instant and secure identity verification.
Face Biometric Verification
We implement robust biometric technology to enable a more seamless identity verification.
Liveness Detection
We apply global top-ranked liveness detection to prevent identity fraud and theft.
Document ID verification
We use OCR to extract customer information from an ID card, to support fully automated identity verification.
Demographic Check
We compare demographic data directly with the authoritative source to get the valid data record.
Multiplatform Integration
Our product solutions can easily be tailored to your business needs with SDK, API, Web app, and iframe integration.
